Last updated: March 26, 2026
1. Introduction
ZipStead ("we," "our," or "us") operates the ZipStead mobile application and website (zipstead.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, and password when you create an account.
- Messages: Communications you send to real estate agents through the app.
- Search Preferences: Saved searches, listing preferences, and home value tracking addresses.
- Tour Requests: Property addresses, preferred dates/times, and messages for showing requests.
Information Collected Automatically
- Location Data: With your permission, we collect your device location to show nearby listings. You can disable this in your device settings.
- Device Information: Device type, operating system, and app version.
- Usage Data: Pages viewed, searches performed, and features used within the app.
3. How We Use Your Information
- Provide and improve our home search and real estate services
- Display listings relevant to your location and preferences
- Facilitate communication between you and real estate agents
- Send search alerts and notifications about new listings
- Provide home value estimates and market information
- Respond to your inquiries and support requests
- Maintain the security and functionality of our services
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Real Estate Agents: When you initiate contact, request a showing, or connect with an agent through the app, your name, email, phone, and message are shared with that agent.
- Service Providers: Third-party companies that help us operate our services (hosting, analytics, notifications).
- Legal Requirements: When required by law, regulation, or legal process.
5. Data Security
We use industry-standard security measures including HTTPS encryption for all data in transit and secure storage for data at rest. However, no method of electronic transmission or storage is 100% secure.
6. Your Rights and Choices
- Access & Update: You can view and update your account information within the app.
- Location: You can disable location services in your device settings at any time.
- Notifications: You can manage notification preferences in the app settings.
- Account Deletion: You can request deletion of your account and associated data at zipstead.com/delete-account.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Upon account deletion, we will delete your personal data within 30 days, except where retention is required by law.
8. Children's Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by updating the "Last updated" date and, for material changes, through in-app notification.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: [email protected]
Website: zipstead.com