Our Commitment
At Zipstead, we believe everyone deserves equal access to information about finding a home. We are committed to making our website and mobile applications accessible to all users, including those with disabilities. We continuously work to improve the accessibility and usability of our digital properties to ensure an inclusive experience.
Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are widely recognized as the benchmark for web accessibility.
Accessibility Features
We have implemented the following accessibility features across our platform:
Keyboard Navigation
All interactive elements on our site can be accessed and operated using a keyboard alone, without requiring a mouse. Tab order follows a logical flow throughout each page.
Screen Reader Support
Our pages use semantic HTML, ARIA labels, and proper heading hierarchy to ensure compatibility with popular screen readers like JAWS, NVDA, and VoiceOver.
Alternative Text
Images on our site include descriptive alt text so that users who cannot see images can understand the content being conveyed through assistive technology.
Color Contrast
We maintain sufficient color contrast ratios between text and backgrounds throughout our site, meeting or exceeding WCAG 2.1 AA minimum contrast requirements.
Resizable Text
Our site supports browser-level text resizing. Content remains readable and functional when text is scaled up to 200% without loss of information or functionality.
Descriptive Links
Links on our site use meaningful, descriptive text that makes sense out of context, helping screen reader users understand where each link will take them.
Form Labels & Errors
All form fields include properly associated labels, and error messages are clearly identified and described to help users correct input issues.
Focus Indicators
Visible focus indicators are provided for all interactive elements, making it easy for keyboard users to see which element is currently selected.
Ongoing Efforts
Accessibility is an ongoing process, and we are committed to continuous improvement. Our efforts include:
- Regular automated and manual accessibility audits of our website and applications
- Accessibility training for our design, development, and content teams
- User testing with individuals who rely on assistive technologies
- Incorporating accessibility requirements into our development process from the start
- Monitoring and responding to user feedback about accessibility barriers
Feedback & Contact
We welcome your feedback on the accessibility of Zipstead. If you encounter any accessibility barriers or have suggestions for improvement, please let us know. We take all feedback seriously and will work to address issues promptly.
Accessibility Team
Email: [email protected]
Phone: 1-800-ZIPSTEAD
We aim to respond to all accessibility inquiries within 2 business days.
This accessibility statement was last reviewed and updated in March 2026.